1. Data Controller
The data controller is Fivarto Group. Contact: [email protected].
2. What data we collect
We collect: (a) contact data you provide voluntarily (email address when you write to us); (b) payment data processed exclusively by Stripe, Inc. — we never see or store your card number; (c) analytics data collected by Google Analytics 4 via cookies (page views, session length, country — anonymised IP).
3. Purpose and legal basis
Contact data: performance of contract / pre-contractual steps (Art. 6(1)(b) GDPR). Analytics cookies: your consent (Art. 6(1)(a) GDPR) — you can decline via the cookie banner. Payment processing: performance of contract (Art. 6(1)(b) GDPR).
4. Recipients
We do not sell your data. Stripe and Google act as data processors under binding agreements.
5. Your rights (GDPR)
You have the right to: access your data, rectification, erasure ("right to be forgotten"), restriction of processing, data portability, and to object to processing. EU/EEA residents may lodge a complaint with their national supervisory authority.
6. Retention
Contact emails: up to 2 years from last contact. Payment records: as required by Stripe's retention policy and applicable law. GA4 data: 14 months (Google default).
7. Cookies
Essential cookies enable basic site functions and cannot be disabled. Analytics cookies (Google Analytics 4) are set only after you consent via the cookie banner. You can change your choice at any time by clearing cookies and revisiting the site.
8. Contact
Questions about this policy: [email protected]. [email protected]